RxIndia.in is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How the delivery charge is calculated for multiple units?
The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.
How long does it take for an order to arrive?
Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-98168-72222 or +91-1792-225585 or email us at support@rxindia.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
- Domestic credit cards issued by banks and institutions that are part of the Visa & Mastercard Network
- Visa Debit cards
- Netbanking/Direct Debit payments from select banks in India.
As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and Mastercard you will be required to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) when you make your online transaction using your Credit or Debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (Mastercard Secure Code) to complete the transaction.
1.Want to Return a Product?
We offer a 10-day return guarantee on all the products bought on our website. Products should be returned in the original condition.
Returns will be accepted under the following conditions:
- Defective/Damaged Product
- Product significantly different from the Product's Specifications
- Wrong Color/ Size/ Style
- Incorrect Quantity
- Wrong Product Delivered
- Part of Product is missing
- Non-receipt of Invoice / Warranty
Returns will not be accepted under the following conditions:
- Product is damaged due to misuse/overuse
- Consumable Product
- Returned without original packaging including, price tags, labels, original packing, freebies and other accessories.
- Serial Number is tampered
- Defective products that are covered under Seller/Manufacturer's warranty and reported after 10-days.
- Damaged products reported after 2-days.
- Product or box is damaged due to misuse or incidental damage because of malfunctioning of product.
- Product is used or worn or altered
Categories not eligible for Return:
- Healthcare Products
- Customized Products
- Undergarments, Lingerie, Swimsuits, etc.
- Perishables including Flowers, Edibles, etc.
2.Want to Replace a Product?
Replacement will be accepted if your purchase is covered under buyer protection and the product is in stock with the merchant. In case, the product is out of stock, we will issue you a refund.
Also, if the product delivered is not the same that you had ordered, merchant's consent is required to replace. Please read the Product description carefully and choose the right size and color.
Replacement will not be accepted in the following conditions:
- Product is damaged due to misuse/overuse
- Consumable Product
- Returned without original packaging including, price tags, labels, original packing, freebies and other accessories.
- Serial Number is tampered
- Defective products that are covered under Seller/Manufacturer's warranty and reported after 10-days.
- Damaged products reported after 2-days.
- Product or box is damaged due to misuse or incidental damage because of malfunctioning of product.
- Product is used or worn or altered
3. What is the time frame in which, I have to file a return / replacement request?
- Return/Replace request of the Product(s) to be initiated within 10 days of Delivery.
- Return Request to be filed with RxIndia's Customer Support within 2 days of Delivery under following condition:
- Damaged Product
- Empty Parcel
- Missing Item
What happens afterwards?
It takes between 1 to 3 weeks from the time a request is raised, to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location. Please be assured that we work very hard to ensure that your interests are protected.
B) PICK UP PROCEDURE
- How should I pack the product for pick up?
- Do I need to pay the courier company to send my product back?
- What do I do if my area does not have a reverse pick up service?
- What are the documents I need to attach for the return / replacement process?
- My product has been picked up. How do I know it has reached you?
1. How should I pack the product for pick up?
Make sure that the merchandise has not been used/altered/tampered with, as well as is accompanied by its original price tag and packing slip. Do not forget to mention your order number on the box. If your order is approved for pickup, you will receive the packaging instructions, return address and documentation needed, in a separate email from us.
2. Do I need to pay the courier company to send my product back?
No, if we arrange the pickup of your product, you don't need to pay anything.
If you are using a courier service to send your product back, you need to bear the courier cost, which will be reimbursed by us in form of RxPoints. The courier charges eligible for reimbursement are up to Rs.300.
3.What do I do if my area does not have a reverse pick up service?
On approval of the return request as filed by you, you will need to send the product back on the return address as mentioned by us in a separate email to you along with the packaging instructions and the documentation needed.
You will also need to bear the cost of the courier. However, we will reimburse you the courier charges up to Rs.300 in the form of RxPoints.
- What are the documents I need to attach for the return / replacement process?
Reverse Pickup by RxIndia:
- Mention the Order number on the package along with the Address (as mentioned in the email by us) before handing over the packet to the Pickup executive.
- The receipt from the courier company must be kept as a proof of handing over the parcel for tracking purposes.
- RxIndia shall not be liable for any incidental defect/damage, like liquid/mishandling etc. by the customer.
Self-Return:
- Mention the Order number on the packet along with the Address (as mentioned in the email by us) before handing over the packet to the Courier Company.
- Share a copy of the courier receipt with us, evidencing the dispatch of the product, addressed to us.
- In case, you do not get a confirmation from us receipt of the return product, you are advised to track the shipment with the courier service provider to which, you have handed over the product.
5. My product has been picked up, how do I know it has reached you?
You will receive an email from us after 24-48 Hours of Pickup with the Tracking details. You can track the package on courier's website.
C) REPLACEMENT OR REFUND
- When will I get the replacement or refund?
- Want to know the status of my return request
1. When will I get the replacement or refund?
- We initiate the replacement or refund within 2 working days of receiving the product at our centre.
- For Bank Refund, it may take up to 2 weeks, for the amount to get credited in your account, after we have initiated the refund.
- For RxPoints Refund, the amount is immediately transferred to your RxIndia account.
- The refund/replacement may get delayed or declined if the product received by us is not as per your claim or in case of missing Order ID on the package.
- Time taken to process the Refund may vary depending on the mode of payment. Please refer to the list below:
- Net banking: 4-5 Business days
- Debit card: 7-9 Business days
- Credit card: 15 Business days
DETAILS OF PRODUCT SPECIFICATIONS FOR RETURN / REPLACEMENT
1. Product has manufacturing defect
- If the product has manufacturing defect, please check buyer protection.
- If the product has manufacturer's warranty, you should claim the warranty by calling or visiting the nearest service center of the product's brand.
- RxIndia shall not be liable for any incidental defect/damage, like liquid/mishandling etc. by the customer.
- For non-standard products, please contact us at support@rxindia.in and we would take your issue with the merchant.
2. Product is damaged
All products are carefully packed before dispatch. In a rare circumstance, if the product reached you in damaged state, please contact us within 2 days of Delivery at support@rxindia.in
3. Product is significantly different from description
You are covered by RxIndia Return & Replacement policy in case you receive a product that is significantly different from the product description on the website. This not only covers, wrong size, color, style etc. but also any wrong promises or details in product description including major quality issues, expiration date etc.
4. Wrong color delivered
If wrong color is delivered, under buyer protection you are eligible for replacement or refund.
For some products there could be slight variation in the picture and actual product. Before creating a request through Support@rxindia.in, please ensure you have verified with the product description at the website, and you are sure that the delivered product isn't as per the mentioned details.
Please do keep the picture of the product as we will need it for verification.
5. Wrong size delivered
If wrong size is delivered, under buyer protection you are eligible for replacement or refund.
For some products, there could be slight variation in the picture and actual product. Before creating a request through Support@rxindia.in, please ensure you have verified with the product description at the website, and you are sure that the delivered product isn't as per the mentioned details.
Please do keep the picture of the product as we will need it for verification.
6. Wrong quantity delivered
If wrong quantity is delivered, you are covered under buyer protection. Inform us within 2 days of receiving the order through Support@rxindia.in.
Please check the delivered Packet thoroughly, and verify with the Product Details on website.
7. Wrong product delivered
If a wrong product is delivered, under buyer protection you are eligible for replacement or refund.
For some products there could be slight variation in the picture and actual product. Before creating a request through Support@rxindia.in, please ensure you have verified with the product description at the website, and you are sure that the delivered product isn't as per the mentioned details.
Please do keep the picture of the product as we will need it for verification.
8. Wrong style delivered
If wrong style is delivered, under buyer protection you are eligible for a replacement or refund.
For some products there could be slight variation in the picture and actual product. Before creating a request through Support@rxindia.in, please ensure you have verified with the product description at the website, and you are sure that the delivered product isn't as per the mentioned details.
Please do keep the picture of the product as we will need it for verification.
You may find the question about replacement useful.
9. Missing parts in the product
Please check the content of the package and verify with product description. In a rare circumstance, if there are missing parts, please contact us at Support@rxindia.in
10. No Invoice/Warranty received
All orders dispatched by RxIndia carry original Invoice from the merchant. If the Invoice/Warranty is missing, please contact us at Support@rxindia.in within 10 days of Delivery
Garlic is one of the oldest plant-based remedies known to combat various health disorders and has always been used in cooking to purify foods and dishes. Garlic also contains vitamins, phyto-hormones, iodine, trace elements, and essential oil. In traditional uses, garlic is recommended to help maintain the great circulatory balance, to bring vitality, and to benefit skin too. Its virtues ensure better skin health, help prevent ageing of the skin and minimize wrinkles and fine lines.
Garlic Extract Main Purpose:
Promotes heart health: Garlic itself has proven to be beneficial for heart health by lowering cholesterol levels. These high quality Garlic extract tablets are, therefore, a must for anyone looking to control their cholesterol levels.
Relieves cough and cold: Allicin is the key ingredient responsible for the wide range of antibacterial activities of garlic. These capsules thus help boost immunity against seasonal cough and cold.
Safe to use: The garlic concentrate contained in these capsules is made with fresh garlic, metered accurately in a consistent quality. The tablets thus provide all benefits of garlic without any known side effects.
Benefits and uses:
- Garlic help in lowering cholestrol by preventing fats from being oxidized and deposited in tissues and arteries.
- Helps in Atheroscierosis ( Narrowing of arteries due to plaque builup on the artery walls).
- Improves immunity towards recurring cough and cold.
- Modulates and gut microbiota and helps prevent wrinkles.
- Prevent skin aging and wrinkles.
Dosage:
Take 1 to 2 capsules a day with a large glass of water during meals and as part of a balanced diet.
Ingredients:
Garlic Bulb extract - 500 mg, Allicin > 5000 mcg at the time of packaging.
Disclaimer:
* Dietary supplements are not intended as a substitute for a balanced diet and healthy lifestyle.
* Do not exceed the recommended dose. Keep away from children
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